To our loyal customers

We would like to take this opportunity to thank you for shopping with Shobbytech over the years at your home-shop at Panaga, events and most recent online. Due to unforeseen circumstances, we won`t be organizing any events or tournaments. But don`t worry! We are boosting our work and time to get all our stock online ready.

Below you`ll find some FAQ and what you can expect from us in the coming weeks. Be sure to check for your Loyalty Reward Point which located at the bottom center of your screen while browsing through our website. And don`t forget to tag us on Instagram and Facebook to show us your home with your activity on your hobbies.

Use the hashtag #supporthobbywithshobbytech and receive bonus reward points in our loyalty program.

 

Where is your HomeShop located?

We are located in Panaga, Seria(Close to Supasave Seria). For map location, in whatsapp, information is at the automessage and in this website, information is at the below.

Do you provide Pre-order for a certain item?

Right now, we are not provide any preorder due to Covid-19 restriction shipment to Brunei. But in the future, we will provide pre-order online for future releases. So make sure to subscribe to get our latest news.

How long can i store my order?

Due to limited space for storing customer orders, maximum time for pickup is 2 weeks, contact us via email at Shobbytech@outlook.com or whatsapp at +6738280771 if you have a special reason. If customer fail to provide any reason for no payment or no pickup within 2weeks, the order will be cancel without any refund as a "no show or fraud order".

Are the products online In-stock or Pre-order items?

The products which are invisible online are in-stock, if they disappeared meaning they are already Out of stock or Sold Out.

Can you deliver to a MP(Meet Point)?

We can only provide Selfpickup at our homeshop or Delivery via Brunei Postal Service.

Do you ship order outside Brunei (International Shipment)?

We are currently sending to Malaysia and Singapore for trial.

I don`t know how to order online, can i still buy at the shop without taking order online?

Yes, walk-in order is allow during opening hours.

How can i make the payment?

Our payment option if you choose standard delivery, payment can only be made via BIBD online transaction & follow-up with a screenshot of transaction sent via whatsapp. For selfpickup, payment can be made via Cash, BIBD online transaction & BIBD Quickpay.

I don`t have BIBD account, what payment option can I use?

For those who doesn`t have BIBD account, payment transfer can made via BIBD CDM(Cash Deposit Machine) which doesn`t request a card to use.

I have a question you haven`t covered here. How do I get in contact with you?

You can contact us directly at Shobbytech@outlook.com or via whatsapp at 8280771.We will get back to you as soon as we can.